Privacy Policy – SunTech
At SunTech, we are committed to protecting your privacy and ensuring that your personal information is collected, used, and stored safely and responsibly.
This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
Information We Collect
We collect personal information in the following ways:
1. Account Information
When you create an account with SunTech, we may collect details such as your name, phone number, email address, and billing or service address.
2. Service & Order Information
When you purchase our solar products or services, we collect relevant details such as transaction information, payment records, installation details, and service history to process your order properly.
3. Cookies and Tracking Data
We use cookies and similar technologies to improve your browsing experience. This may include information like IP address, browser type, device information, and website activity.
Cookies help us enhance website performance, personalize user experience, and analyze traffic.
4. Communication Information
If you contact us via phone, email, or any support channel, we may collect and store the details of your communication, including inquiries, feedback, or support requests.
How We Use Your Information
We use the collected data for the following purposes:
- To process and deliver solar products and services
- To communicate with you about orders, updates, and offers
- To improve our website functionality, design, and user experience
- To personalize services and recommend suitable solutions
- To provide customer support and resolve issues efficiently
Data Security
We take your privacy seriously and use industry-standard security measures to protect your data.
All personal information is stored on secure systems and protected with SSL encryption and other security technologies.
However, no online system is 100% secure, and we cannot guarantee absolute protection of your data.
Sharing Your Information
SunTech does not sell, rent, or trade your personal information.
We may share limited data only with trusted third-party service providers who assist us with:
- Order processing and installation services
- Payment processing
- Website hosting and technical support
These partners are required to keep your information confidential and use it only for the services they provide to SunTech.