Terms and Conditions – SunTech
1. Introduction
Welcome to SunTech.
By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
Please read them carefully before using our website or purchasing any products or services.
If you do not agree with these terms, you should not use our website or services.
2. Use of the Website
You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
You agree not to use our website for any illegal, harmful, or unauthorized activities.
We reserve the right to suspend or restrict access to any user who violates these terms or misuses our platform.
3. Product and Service Information
We make every effort to ensure that all product and service information is accurate, including descriptions, specifications, and pricing.
However, minor variations in appearance or specifications may occur due to updates, technical limitations, or display differences.
Prices, availability, and service details are subject to change without prior notice.
4. Orders and Payment
All orders placed through our website are subject to confirmation and availability.
We accept various payment methods, including Cash on Delivery (COD) and other payment options listed at checkout.
We reserve the right to cancel or refuse any order in cases of suspected fraud, payment issues, or incorrect information.
5. Shipping and Delivery
We deliver solar products and services across Bangladesh through trusted logistics partners.
Delivery time typically ranges from 2–5 business days depending on your location and service requirements.
Shipping charges, if applicable, will be clearly displayed during checkout.
6. Return and Refund Policy
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Products must be unused and returned in their original packaging condition.
Refunds or replacements will be processed according to our official Return and Refund Policy after inspection.
7. Privacy Policy
Your personal data is protected under our Privacy Policy.
We do not share your personal information with third parties without your consent, except where required by law or necessary to provide our services.
8. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of SunTech and is protected by applicable copyright and intellectual property laws.
Unauthorized use, copying, or distribution of any content is strictly prohibited.
9. Limitation of Liability
SunTech is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.